Contact

To contact ATC (the metrology laboratory and the data unit), please use the email address help-atc@lsce.ipsl.fr.

You can also use ICOS Redmine to report a software issue concerning ATCconfig, ATCqc, Webobs, Extract data, ICOS Station, the processing chains or the dataproducts.
If you don't have an account yet, please contact help-atc@lsce.ipsl.fr.
ICOS Redmine is an issue tracker. Everyone can see if an issue is already mentioned and the actions done to solve it.

When you encounter a hardware issue, please first check the Troubleshooting menu on Webobs .
If you don't find your issue or if the proposed solutions don't work, contact us by help-atc@lsce.ipsl.fr.
When a solution is found, please create a new troubleshooting to keep track of the issues and associated solutions, and help others.