Contact

For all requests for initial tests, please fill this form  MLab initial tests request.

To contact ATC (the metrology laboratory and the data unit), please use the email address help-atc@lsce.ipsl.fr.

You can also use ICOS Redmine to report a software issue concerning ATCconfig, ATCqc, Webobs, Extract data, ICOS Station, the processing chains or the dataproducts.
If you don't have an account yet, please contact help-atc@lsce.ipsl.fr.
ICOS Redmine is an issue tracker. Everyone can see if an issue is already mentioned and the actions done to solve it.

When you encounter a hardware issue, please first check the Troubleshooting menu on Webobs .
If you don't find your issue or if the proposed solutions don't work, contact us by help-atc@lsce.ipsl.fr.
When a solution is found, please create a new troubleshooting to keep track of the issues and associated solutions, and help others.